What start-up programs do you offer?
Cardinal Health’s start-up options range from initial lab set-up to full service lab set-up and management. LABStart™ allows you to select what you need from a menu of services for setting up a nuclear lab. LABComplete™, our full-service lab set up and management program, allows physicians to start a nuclear imaging lab with no upfront capital. Cardinal Health assumes the financial risk for the equipment purchase, nuclear staff, and site management. LABManage™ offers those practices that already have a camera the opportunity to relieve themselves of the daily management chores associated with operating a nuclear imaging lab.

What are the costs associated with Cardinal Health’s start-up programs?
Our fee structure, depending on the option selected, includes Fee for service, Fee-Per-Scan, and a flat monthly fee. Fee-Per-Scan allows physicians to pay only for the procedures performed and the flat monthly rate is the same each month regardless of the number of procedures performed.

What is meant by Fee-Per-Scan?
The medical provider bills globally (professional and technical fees) for procedures performed and Cardinal Health invoices monthly on a Fee-Per-Scan basis for the number of procedures performed by the lab. A Fee-Per-Scan is equivalent to one complete cardiac evaluation including rest/stress, with or without gating, one-or two-day protocol.

How is the Fee-Per-Scan or flat monthly rate determined?
The rate varies for different facilities. The rate is based on projected volume, payor mix, equipment costs, and estimated staffing costs. Cardinal Health determines the FPS rate after we obtain the above information.

Is there a minimum patient volume required for participation in the LABComplete™ program?
The recommended minimum patient volume for LABComplete™ is 50 scans per month for a single head camera and 70 scans per month for a dual head camera. The higher the volume, the lower the rate. In addition, the Cardinal Health management contract has a minimum number of scans that must be paid for monthly to cover the cost of the equipment and the nuclear staff.

Why do you need to know the payor mix?
The payor mix is needed in order to determine projected revenue based on the reimbursement rates from various payors for covered procedures. The reimbursement rates are different for Medicare and commercial. The projected revenue is based on projected volume and reimbursement rates for the procedures performed. This information is used to prepare a financial pro forma and to determine the compensation rate. Any projections should serve as a guide only, not as a guarantee of results.

What does Cardinal Health provide under the LABComplete™ program?
The LABComplete™ program includes project management (team with technical expertise necessary for start-up; capital outlay for equipment purchases; technical and regulatory expertise; license procurement and radiation safety services; staffing (certified nuclear medicine technologist); a radiopharmaceutical supply agreement, ICANL accreditation of lab, and marketing assistance.

What are the responsibilities of the practice?
The medical provider provides appropriate and adequate space for the Nuclear Imaging Suite; crash cart; medical staff (including physicians and stress tech/nurse), and operating supplies.

What if there are not any authorized users in the practice?
The requirements for an authorized user varies in each state. The Cardinal Health installation team works with the medical provider to identify and establish an authorized user for the facility based on the regulations that apply.

Does Cardinal Health provide a place to get physicians licensed as authorized users?
Cardinal Health offers recommendations for a place where physicians can acquire the appropriate hours of didactic training. The recommended clinical hours are usually covered in their internship or current professional duties. If the recommended training location is inconvenient, Cardinal Health contacts the local health physicist to suggest alternative locations.

Does Cardinal Health have an exclusive agreement with one particular camera vendor?
No. Cardinal Health does not have an exclusive buying agreement with any gamma camera company. Although we may recommend certain cameras that we believe to be of excellent quality and best suited for the needs of the practice, the ultimate decision is left up to the medical provider.

Who handles camera installation?
Cardinal Health will assist with coordinating the installation process, from the site survey to choice of the building architect, renovations, and camera delivery. A Cardinal Health representative will be on site to assist with the delivery and installation of the camera.

How long does installation take and what disruption to the practice is experienced?
Installation takes approximately 5 days. Delivery and installation usually causes minimum disruption to the daily operations. Installation is a quiet process and can be done during normal business hours.

What are the limitations on up fit renovations?
An appropriate allotment for up fit renovations is included in the Cardinal Health Management Services Agreement. Up fit renovations may include floor reinforcement, removal or change of wall locations, additional electric, lighting, increased A/C capabilities, a modem line, and cabinetry. The cost of these renovations should fit into the contract allotment amount. However, if the facility has special needs (i.e., a non-traditional space or a historical location with restrictions), then the cost of the additional renovations will be the responsibility of the medical provider.

Does the facility sign a long term contract with Cardinal Health?
Under the LABComplete™ program, the facility signs a five-year agreement. Terms are negotiable for LABStart™ and LABManage™.

Will radiopharmaceutical supplies be part of the Cardinal Health contract?
Yes, the radiopharmaceutical supply agreement is an addendum to the Imaging Management Services Agreement and is billed on a separate invoice. The medical provider is responsible for the costs of the radiopharmaceuticals.

What role does the medical provider have in the selection of the Nuclear Technologist?
Cardinal Health is responsible for recruiting the technologist and scheduling primary interviews for the LABComplete™ and LABManage™ programs. If the medical provider has a technologist that they would like for the position, we interview that individual as a priority. The best qualified candidate is scheduled for a meeting with the facility administrator, lead physician, or any other individuals involved in the selection process for approval before an offer is made. If at any time the tech or medical provider wants to terminate the relationship, a replacement technologist will be recruited.

Who is responsible for training of the office staff?
Under the LABComplete™ and LABManage™ programs, Cardinal Health provides training and educational information, including billing and coding information, to the office staff so that they can answer most patient questions. The nuclear technologist is available to help with all scheduling questions. Training is also provided regarding the radioactive materials that will be delivered to the office.

How long does it take to get the on-site nuclear lab up and running?
Normally, a typical site’s imaging services are up and running within 90 to 120 days from the date the service agreement is signed, and typically with little or no disruption to daily operations.


Who do I contact at Cardinal Health to get more information?
     Laura Cusick
Product Manager
11680 Great Oaks Way
Suite 160
Alpharetta, GA  30022
(770) 664-0479 – office
(678) 464-1276 – mobile
(614) 553-5504 – fax
Email Laura




 
Contact Us Product Safety Legal Privacy Policy Site Index Search Home